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Assistant Patron Services Manager

Posted by Irvine Barclay Theatre ; Posted on 
Assistant Patron Services Manager




Irvine Barclay Theatre is seeking a part-time Assistant Patron Services Manager.

General Description
This position serves as assistant manager for patron and lobby operations. The position reports to the patron services manager. Responsibilities are diverse and hands-on and requires experience in customer service and personnel supervision.

Flexible hours depending on theatre schedule, average of 20 hours per week.

Job Duties
General event management
• Assure public safety and welfare, especially in emergency situations
• Act as shift house manager as scheduled for performances and public events
• Assist in pre and post event coordination
• Provide high level of customer service
• Coordinate theatre client needs, including receptions, merchandise sales, and lobby displays • Complete all required reporting
• Observe equipment and facilities; notify appropriate individuals of equipment or facilities requiring maintenance

Required Abilities. Knowledge, and Skills
• At least twenty-one (21) years of age and have legal authorization to work in the United States
• High level of written and verbal communication skills. Math skills for reconciliations
• Works a flexible schedule with evenings, weekends, and some holiday work required
• Knowledge of PC-type computer programs including MS Word, Excel, and Outlook as well as credit card scanners, ticket scanners, flashlights, radios, and push carts
• Ability to lift, carry and manipulate loads up to 50 pounds for short distances.
• Know ledge of performing arts practices and the artistic disciplines of dance, drama, music, etc.
• Ability to speak a second language a plus.


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