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Customer Service Specialists

Posted by Segerstrom Center for the Arts (SCFTA) ; Posted on 
Jobs - DEADLINE :  
Customer Service Specialists



Segerstrom Center for the Arts has openings for part-time Customer Service Specialists to support the belief in the power of performing arts to transform lives and that the shared experience and exploration of the arts will help create a more culturally connected and vital community.

  • Part-time, 16-29 hours per week
  • Provide a high level of customer service in a fast-paced work environment
  • Retain and utilize informational resources to provide patrons with up-to-date information about the Center
  • Answer a variety of questions and process daily sales
  • Flexible with changing information
  • Answer incoming calls and online chats
  • Assist with season ticket sales and general clerical duties
  • Processes credit card and cash transactions
  • Greet patrons in front of the box office at showtime
  • Assist patrons at the guest service desk
  • Assist with audience engagement activities and special events
  • Conduct surveys with patrons
  • Work merchandise sales
  • Ask for round-up donations
  • Assist in new staff training
  • Perform Reception coverage as needed
  • Other duties may be assigned in support of departmental goals.

View Position Details

Interested candidates may send a resume with cover letter to

NOTE:  Candidates must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered. We will provide reasonable accommodations to qualified employees with disabilities or for a sincerely held religious belief.