Visitor Services & Retail Manager

The Laguna Art Museum in Laguna Beach seeks a full-time Visitor Services & Retail Manager .  This position oversees the Visitor Services Department and is responsible for managing operations for Visitor Services and the online and physical Museum Stores. This roll is responsible for keeping the Visitor Services Associates accountable to the employee handbook and for providing excellent customer service.

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The Visitor Services & Retail Manager will be responsible for developing a store atmosphere that is inviting and fun. They will set store sales goals, manage the associate schedule, mange the store budget, develop and order merchandise, arrange displays, work with vendors and provide sales training, and maintain store inventory levels. Additionally, they are responsible for implementing selling techniques that drive revenues to support overall museum operations. All Visitor Services Associates maintain a presence throughout the Museum.

Please email a cover latter and resume to Sabina Vitale, Executive Assistant to Director at
svitale@lagunaartmuseum.org. Please use “Visitor Services and Retail Sales Manager” as the email
subject line.